Privacy Policy

Last updated: September 7, 2026

This Privacy Policy describes how Maxa Tech Limited Liability Partnership, located at Kazakhstan, Astana, Saryarka District, Taras Shevchenko Street, building 4/1, non-residential premises 17, postal code Z11A3X9, as the personal data controller, collects and uses information about you.

This Privacy Policy also describes how you can access, update, delete, or export such information, and sets out the rules for processing and protecting Users’ personal data when using the website. We are committed to respecting data privacy and protecting personal data.

What personal information we collect

We collect the following information about you

When you visit our website, our hosting provider records standard technical data in server logs: IP address, browser type, pages visited and time of visit. We do not run analytics or advertising trackers on the Site.
When you submit the contact form, we collect your name, email address, phone number (optional), your message and any file you attach.
When you communicate with us as a client or potential client, we keep the correspondence and the contact details you share with us.

How we use the personal information we collect

We may use your personal information for the following purposes:

To provide you with customer service.
To provide the services and projects you requested.
To communicate with you about services and projects that may interest you by email or messaging application.
To respond to your requests, questions, and comments.
To improve our website, services, and projects by monitoring and analyzing website usage.
To keep the website working correctly, for example to remember your language choice.
To send you occasional updates about our services only if you have agreed to receive them. You can withdraw consent at any time by emailing alexander@maxatech.io.
To notify you of important changes to our services, including changes to our website, changes to this Privacy Policy, updates, security issues, etc.
For other purposes described to you at the time of collection, with your consent.

Retention of your personal information

We keep contact form submissions and related correspondence for as long as we are in contact with you and up to 3 years after the last exchange, unless a longer period is required by law or a contract. Server logs are kept for up to 12 months.

Disclosure of your personal information to third parties

We use a small number of service providers to operate the Site and to receive your messages: a hosting provider, Google (email delivery via Gmail SMTP) and Telegram (instant notification of a new request to the founder). They process data on our behalf and only to deliver these services.
We may share your information with contractors or partners involved in delivering a project you requested, under confidentiality obligations.
We may share your information at the request of a government authority. We may share your information if necessary to prevent physical or financial harm to our company, our business partners, you, and others, or otherwise if required by applicable law.
We may share your information in response to lawful requests from public authorities, including to meet national security or law enforcement requirements.
We may share your information with other third parties when we have obtained your consent to do so.

Security of your personal information

Maxa Tech takes reasonable technical and organisational measures to protect your data: encrypted connections (HTTPS), access to form submissions limited to the founder and the people handling your request, no storage of submissions in the website database.
No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we act promptly on any incident we become aware of.
If you have any questions about the security of your data, you can contact us at: alexander@maxatech.io

Your data privacy rights

You have the right to access, correct, delete or export your personal information and to withdraw consent at any time. We process personal data in accordance with the Law of the Republic of Kazakhstan "On Personal Data and Its Protection" and, where it applies to you, the EU General Data Protection Regulation (GDPR). To exercise your rights, email alexander@maxatech.io; we reply within 30 days.

Our use of cookies and other web technologies

The Site uses only functional cookies. Cookies are small pieces of text stored in your browser. We use them to:

Remember your language choice and other site settings.
Remember that you have seen the cookie notice.
We do not use analytics or advertising cookies. If this changes, we will update this Policy and ask for your consent first.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. We recommend that you review this Privacy Policy each time you visit our website or otherwise interact with us to stay informed of any changes to our Privacy Policy.

Contact us

If you have any questions about this Privacy Policy or would like to file a complaint, please send an email to: alexander@maxatech.io